Leaders

Navigating Customer Service in International Education: A Personal Journey

Leave a Comment / Leaders, Leadership / By / November 25, 2023

by Joseph Otley Introduction: A Traveller’s Tale Join me on a deeply personal journey, where we delve into the complex realm of customer service within the sphere of international education.
Imagine the scene – a solo traveller, accompanied by twin four-year-old boys, embarking on an adventure from Edinburgh to Denmark.
The thought of managing such …

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An International Journey Back Home

Leave a Comment / Leaders, Leadership, Uncategorized / By / November 5, 2023

by Dr.
Ian Gross Culture shock can be described as feelings of uncertainty, confusion, or anxiety that people may experience when moving to a new country or surroundings.
It is not what you might expect when returning to your home country.
As an international teacher and school leader for over two decades, I certainly had …

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How School Leaders can Recruit Better

1 Comment / Human Resources, Leaders, Leadership / By / October 15, 2023

by Dan Mchugh.
International schools tend to have higher staff turnover than local schools.
While retaining (good) staff is important, inevitably there comes a point when school leaders find themselves having to recruit new members of the team.
However, the crucial nature of recruitment is not reflected in school leadership courses.
I’ve done three substantial …

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Insights from Dr. Montek Singh Ahluwalia: A Conversation on India’s Economic Journey.

Leave a Comment / Leaders / By / May 11, 2023

Last week, Vikas Pahwa – International Educator at Shiv Nadar School & host of the LYIS Podcast sat down with Dr.
Montek Singh Ahluwalia for an insightful conversation.
Vikas had the great honour of discussing with Dr.
Ahluwalia, (one of India’s most distinguished economists and policymakers), his latest book ‘Backstage: The Story Behind India’s High …

Insights from Dr.
Montek Singh Ahluwalia: A Conversation on India’s Economic Journey.
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