Leadership

Navigating Customer Service in International Education: A Personal Journey

by Joseph Otley Introduction: A Traveller’s Tale Join me on a deeply personal journey, where we delve into the complex realm of customer service within the sphere of international education.
Imagine the scene – a solo traveller, accompanied by twin four-year-old boys, embarking on an adventure from Edinburgh to Denmark.
The thought of managing such …

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Navigating the Waters of School Staff Meetings

by Milos Markovic We’ve all been there—sitting in those meetings that seem to have mastered the art of time-stretching as if they’re auditioning for a role in a slow-motion movie.
You know the ones where you start daydreaming about your next vacation, your lunch menu, and maybe even the mysteries of the universe.
But worry …

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An International Journey Back Home

by Dr.
Ian Gross Culture shock can be described as feelings of uncertainty, confusion, or anxiety that people may experience when moving to a new country or surroundings.
It is not what you might expect when returning to your home country.
As an international teacher and school leader for over two decades, I certainly had …

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Intentionally Small Schools

by Dr.
Jeremy Majeski I’ve dedicated over two decades of my life to the field of education, having worn the hats of both teacher and school administrator.
My journey has taken me from the bustling halls of US public schools to the global stage of international education.
Throughout my career, I’ve predominantly navigated the landscape of …

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Leading Change in International Schools

by Joseph M.
Cirelli As an educational leader, one of the most significant challenges that you will face is leading and implementing change within your school.
Educational systems are complex, and adapting to new initiatives can be a difficult process.
In this blog, we will explore multiple strategies for leading and implementing change in your international …

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How School Leaders can Recruit Better

by Dan Mchugh.
International schools tend to have higher staff turnover than local schools.
While retaining (good) staff is important, inevitably there comes a point when school leaders find themselves having to recruit new members of the team.
However, the crucial nature of recruitment is not reflected in school leadership courses.
I’ve done three substantial …

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The Heart of Every Leader

by Hendri Mclntosh.
As we have all come to a new school year, it is essential to reflect, anticipate new opportunities, influence others around you and cultivate new growth.
We, as leaders, have the responsibility to actively lead! You are the Head of the school, and your staff is the body, but being in a …


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How to Bask in the Pygmalion Effect

By Sian May.
I am part of a strong and wide-ranging team that stretches from our Council of Governors, into our educators and professional services teams.
In this network of colleagues almost every conceivable form of expertise can be found.
This makes me both very fortunate and also accelerates my own professional learning, reflection and …

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Shedding the Emperor’s Clothes: An Interview with Conrad Hughes 

Last week, Jane had the honour of meeting and talking with Conrad Hughes, Director General of the International School of Geneva.
Here, we share some of the key takeaways from the interview.
  Jane Gay: As an international school leader, what are your fellow international school leaders telling you about their schools and their leadership?  Conrad …

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Developing Middle Leaders through Authentic Leadership

By Mr.
Michael J.
Norton.
Bio: Michael Norton is currently a Deputy Headteacher at Dubai International Academy (Emirates Hills) in the UAE.
He has worked at IB-Continuum schools for over six years, previously working as a Teaching & Learning Coordinator.
Originally from Canada, he has experience as a Head of English and Assistant Headteacher in …

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