Leadership

Navigating Customer Service in International Education: A Personal Journey

by Joseph Otley Introduction: A Traveller’s Tale Join me on a deeply personal journey, where we delve into the complex realm of customer service within the sphere of international education. Imagine the scene – a solo traveller, accompanied by twin four-year-old boys, embarking on an adventure from Edinburgh to Denmark. The thought of managing such

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Navigating the Waters of School Staff Meetings

by Milos Markovic We’ve all been there—sitting in those meetings that seem to have mastered the art of time-stretching as if they’re auditioning for a role in a slow-motion movie. You know the ones where you start daydreaming about your next vacation, your lunch menu, and maybe even the mysteries of the universe. But worry

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Leading Change in International Schools

by Joseph M. Cirelli As an educational leader, one of the most significant challenges that you will face is leading and implementing change within your school. Educational systems are complex, and adapting to new initiatives can be a difficult process. In this blog, we will explore multiple strategies for leading and implementing change in your international

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How School Leaders can Recruit Better

by Dan Mchugh. International schools tend to have higher staff turnover than local schools. While retaining (good) staff is important, inevitably there comes a point when school leaders find themselves having to recruit new members of the team. However, the crucial nature of recruitment is not reflected in school leadership courses. I’ve done three substantial

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Shedding the Emperor’s Clothes: An Interview with Conrad Hughes 

Last week, Jane had the honour of meeting and talking with Conrad Hughes, Director General of the International School of Geneva. Here, we share some of the key takeaways from the interview.  Jane Gay: As an international school leader, what are your fellow international school leaders telling you about their schools and their leadership?  Conrad

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